3 ways to optimize user experience with Setup Assistant customization

4 min read

by Mosyle Team

@mosyle_biz

3 ways to optimize user experience with Setup Assistant customization

When working with a Mac computer for the first time, ensuring the smoothest deployment is an important step, especially during the initial steps for configuring the best and most powerful computer. Customizing Setup Assistant is a great way to optimize the user experience when launching a device. Along with the MDM solution, IT departments can skip several steps using Setup Assistant, making it easier for the end-user to get started using their Mac computer.

In this article, we will go over the three best ways to optimize user experience using steps through Setup Assistant customization to ensure that your Apple devices are ready to go as soon as they are turned on. These methods include skipping steps for configuring the device, how to customize Setup Assistant for Mac computers and how to enable User Authentication on Mac computers.

Skip steps for initial configuring the device

One of the best features of being able to set up your new Apple device is that you can skip steps to make the process faster and smoother for the end-user. While these steps are important for the IT department, skipping certain ones during setup will save time for employees, who may not need to complete the more technical aspects of turning on Mac computers for the first time.

You are able to preset some of these steps over-the-air using your MDM solution, which allows you to skip certain ones during Setup Assistant when configuring your Apple devices, such as the following:

iOS
macOS
tvOS
Passcode Registration
Disable registration screen
Create and login with Apple ID
Activation of Location Services
Activation of Location Services
Terms and Conditions of Use
Restore from backup
Restore from backup
Configuration of Siri
Create and login with Apple ID
Create and login with Apple ID
Disable automatic sending of diagnostics to Apple
Terms and Conditions of Use
Terms and Conditions of Use
“Aerial” screen saver setup pane
Registration of Touch ID
Registration of Touch ID
“Set up your Apple TV” setup pane
Registration of Apple Pay
Registration of Apple Pay
TV provider sign
Configuration of zoom
Configuration of Siri
TV home screen layout
Configuration of Siri
Disable automatic sending of diagnostics to Apple
Privacy
Disable automatic sending of diagnostics to Apple
Disable FileVault Setup Assistant screen
“Where is this Apple TV?” screen
Choose your Look screen (Light/Dark mode)
iCloud Analytics
DisplayTone setup
iCloud Documents and Desktop screen
If “Restore from backup” is not skipped, remove the option “Move from Android”
Privacy
Home Button screen sensitivity
Choose your Look screen (Light/Dark mode)
iMessage and FaceTime screen
True Tone screen
Add cellular plan pane
Screen for Screen Time (macOS 10.15+)
Keyboard selection
On-boarding informational screens for user education (“Cover Sheet, Multitasking & Control Center”, etc.)
Screen for Screen Time
Mandatory software update screen
Screen for watch migration
Privacy
Express Language Setup pane (iOS 13+)
Preferred Language Order Pane (iOS 13+)
Get Started pane (iOS 13+)

Customized Setup Assistant screens for Mac Computers

Customizing your Setup Assistant screens allows your devices to be more personable as soon as a Mac computer is turned on. A great way to optimize user experience is to set up a welcome message for your employees.

You can create a title and a welcome message for the end-users. This can be used to unify your devices, and even customize it to your company or team name.

Customizing Setup Assistant also allows you to display to end-users screens in which they can complete several other important steps such as setting Enrollment Passcodes to ensure security in your company and Enrolling Devices to Groups, which is great for employees who work together on projects or for companies with several teams that are assigned to different tasks.

If you use Mosyle Business as your device management solution, Customizing your Setup Assistant also lets you configure Mosyle User Authentication and Single-Sign On.

User authentication on Mac computers

If your company has just upgraded or switched over to Mac computers, the easiest way to set up user authentication for your employees is to use Mosyle Auth and Single Sign-On. This allows the end-user to log into the new device and other application/software using the same credentials that they used for other services within the workplace. .

It’s as easy as simply turning on your Mac computer, and as long as the employee logs into the device using the credentials configured using your company’s identity service, all configuration profiles will be automatically installed on the Mac computer. This ensures they will have access to all company settings and policies as soon as they turn on the Mac for the first time. This is perhaps the best improvement to the user experience, and is especially convenient when using Automated Device Enrollment.